How can I contact Tipsy Elves? The easiest way to get in touch is by visiting our Contact Us page. From there, you can email, live chat, or call us at 877.578.0702. Customer Support hours are 9 AM to 6 PM PST, Monday through Friday. Have more questions? Submit a request 2 Comments Date Votes 0 michellegenna December 14, 2016 23:28 I never received my order # 9992524. I was told it would be here a couple days ago. 0 michellegenna December 15, 2016 02:27 And I just tried to call. I waited for over 30 min, then was kicked out of the queue. The recording said I'd get 10% off? Please contact me as soon as possible. Thanks! Please sign in to leave a comment.