Need to exchange?! We've made this process SUPER easy!!
All we ask is that returns are requested within 30 days of receipt of your order.
To complete an exchange, simply follow these steps:
- Visit Returns.TipsyElves.com to request a return authorization
- Print out the RMA form and insert into the package with the item
- Attach shipping label and drop with local UPS carrier or at local drop-off site
- Use your Instant Refund code to place an order for the alternate size or style
If you have any unused portion of your Instant Refund code, that balance will be refunded within three days of the returned item(s) arrival and inspection back at our warehouse.
Please note, all exchanges are managed by the customer creating a follow up order. The Instant Refund will be provided to you for this purpose. Should you encounter a price increase for an even exchange attempt in this manner, simply reach out to customer service and they will take care of this for you. Customers are responsible for any shipping fees to and from our warehouse.
For swimsuit return requests: please note that all swimsuits must be returned with the hygienic lining still in tact. Swimsuits returned without the hygienic lining will be deemed damaged and unacceptable for return.
All undergarments are final sale only and will not be accepted as a return or exchange.
WE REQUIRE THAT ALL EXCHANGED ITEMS BE IN NEW CONDITION IN THE ORIGINAL PACKAGING WITH THE ORIGINAL TAGS STILL ATTACHED. We reserve the right to refuse the return of any items that have been worn, damaged, or had the tags removed. If an item we receive for exchange has been worn, or the tags removed, the item will be deemed unacceptable for exchange. We reserve the right to return to you any unacceptable pieces. All packaging for the exchanged item must be in tact and not damaged in any way.